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Charlottesville. Pittsburgh. New Zealand. The threat of real-world violence from hateful extremism is growing. In the wake of these and other attacks, there is an increasing public outcry for governments, tech companies, and others to address the deadly effects of hate-inspired violence. As extremists and hate groups become savvier at mobilizing through social media, there will be ever more intense calls for stronger, swifter responses. Yet these responses must be based on research and data, rather than fear and intuition. In order to formulate the right responses, there are still many unanswered questions that must be addressed.
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